Vessel Port stay
improvement

(Malaysia)

Owner
A major hub container terminal 
Project
The Hub terminals in Asia are in tough competition to attract the major international shipping lines. The shipping lines choose the strategic hub terminals based on key factors, the most important factor is the efficiency. The management of the terminal targeted to improve the Port stay of the critical vessel services as part of the value proposition to the shipping lines. The project had 3 focus areas, one of them is to reduce “The time between the first line and first lift” by 50%.
Services
The Expert has worked with the local team to analyze the current process including the different challenges then, to define new horizons and break the traditional ways of doing things. The project has high complexity as it involves several departments (Marine, Lashing. Planning, operations, Engineering and facilities)
Outcome
The Project delivered a reduction of 75% in the focus time, exceeding the target of 50% reduction.

The expert initiated the “Quick start” program, which eliminated all the process wastes and allowed the STS to starte operations safely before the (gangway down).

The new record was the shortest known record worldwide at that time for the window between (First line to first lift), the same process was considered as a role model for other terminals in the portfolio of the international terminal operator.