Equipment

Adding value and efficiency with bespoke equipment training Programs . Our customized training courses for equipment operators using RTG, Forklift, Reach Stacker, STS Cranes, Empty Handler, etc. Our qualified Training Instructors can work under different environments , Types of Equipment and with operator shaving any level of experience ( Fresh – Need Development, advanced, etc. )

Technical

PROBOX's comprehensive training programs are designed to empower your technical workforce. We provide foundational skills for new technicians, while also offering advanced training tailored to bridge skill gaps identified through meticulous GAP analysis. Our multilingual trainers are experts across a wide range of technical disciplines, including Mechanical, Electrical, Automation, Planning, and Spare Parts Management. Furthermore, our training courses emphasize maximizing the value of your CMMS, ensuring optimized maintenance operations and enhanced asset lifecycle management.

Planning

Proficient use of a terminal operating system (TOS) for planning and equipment control is essential for efficient and productive Operations. The main objective of training operators using TOS is to achieve higher productivity levels by giving them hands-on simulated real-life experience of using TOS. This can be translated into better and faster decision making and improved planning skills.

Middle Management

Improving management processes delivers optimal operating solutions; hence, we will work with you to establish project requirements, one of our consultants will join your team temporarily to identify key areas of improvement in the terminal management processes, then he will provide necessary coaching and guidance to managers on how to implement the changes needed to deliver required operating solutions.

Port Dynamic Design

Our team members have gained valuable experience and best practices from working at various terminals and ports at different stages. This allows them to create port and terminal designs that consider and respond to all operational and commercial requirements, resulting in layouts that do not require costly modifications in the future.

Digital Strategy Development

Want to boost your port's performance and competitiveness? Let us help you develop a digital strategy tailored to your unique needs. Our consultancy services can assist in automation, data analytics, and system integrations to enhance efficiency and effectiveness. Don't fall behind - stay ahead in the global market with a custom digital strategy designed just for you

• Assessing port current digital maturity level – This step involves evaluating the port's current state of digitalization and identifying areas that require improvement to achieve the desired level of digitalization.
• Identifying key areas for improvement – This step involves examining the port's current state of operations and evaluating areas that require improvement. It may involve conducting interviews with key personnel or analyzing data collected from various sources to determine wherethe port can improve its operations.
• Developing and implementing a customized Digital Strategy
  ‍
   1.Data management:  Improve the current data management capabilities and look for ways to better leverage data for
      decision-making purposes.
  
   2. Automation: It can help the port reduce operational costs, improve safety, and increase throughput. (not necessarily
      reducing manpower, but mainly work smarter)
  
   3. System integration: Integrating multiple systems will help the port streamline its operations, eliminate redundant tasks and
       improve data flow.
  
    4. Supply chain visibility: Improve supply chain visibility to help customers and management track their cargo and improve
        the efficiency of supply chain operations.
  
   5. Cybersecurity: Identify the best ways to improve cybersecurity and protect critical infrastructure from cyber-attacks.

TOS Integration

Terminal operating system is a mandatory piece in your Port. We help Ports and terminals to have a safe implementation journey, its up to the terminal management to select a full turn key service or choose some of the services based on their preference

• Assessment& Planning – Assess the current state of the terminal's operations and plan integration accordingly.
• Compatibility Check - Check the compatibility of the TOS with the existing systems and infrastructure.
• Customization – We will customize the TOS based on the specific requirements and needs of the terminal.
• Integration Testing – Conduct integration testing to ensure that the TOS is integrated seamlessly with the terminal's existing
   systems and infrastructure.
• Training & Support – Provide training and support to terminal operators to ensure a smooth transition to the new TOS.
• Go Live – Assist in the go-live process and ensure that the TOS is functioning optimally.
• Ongoing Maintenance and Support – Providing ongoing maintenance and support to ensure the TOS continues to function
   optimally.

TOS Optimization

This is all about getting the best out of the new TOS integrated. Efficiency matters at this stage and Port/Depot should achieve the best utilization level out of the new TOS!

• Utilization Levels – Our experts bring their extensive experience to support your team to get the maximum benefits of the
   deployed TOS.
• Different Functionalities – Our expert support will include all tools and functionalities involved and impacted by the integration
  such as yard management, Vessel planning, Gate operations, billing and data exchange, and equipment controlling.

Digital Solutions

There exists numerous digital tools and solutions that enhance terminal performance and profitability. These tools can function independently or in tandem with the TOS. PROBOX offers reliable recommendations on digital solutions that provide substantial benefits to terminal performance, and create a roadmap for successful integration

• OCR - Optical Character Recognition technology is used to automatically read and process shipping documents, reducing manual labor and increasing efficiency.
• Drone operations -  Drones are used for aerial inspections of containers, cranes, and other equipment, providing real-time data for maintenance and safety purposes.
• Digital twin - A digital replica of the terminal is created to simulate operations and optimize processes, reducing downtime and increasing productivity.
• Truck appointment system - This system has great results on reducing congestion and wait times, as it allows the terminal to control the flow of the external truck flow and arrival time.
• Truck positioning system - Sensors are used to guide trucks into the correct position for loading or unloading containers, reducing errors and improving efficiency.
• Crane & vehicle automation – Full or partial automations in the cranes or other equipment within the terminal, reducing manual labor and increasing safety.
• Automated gates - These gates use sensors and cameras to automatically identify and authorize trucks entering or leaving the terminal, reducing wait times and improving security.

OUTSORCING

In the fast-paced and highly specialized world of ports and terminals, finding the right talent to meet operational demands can be a significant challenge. PROBOX offers comprehensive manpower outsourcing solutions designed to address the challenges of terminal operators andports in Africa, GCC, and Egypt.
From skilled truck drivers and lashers to engineers andoperations’ planners, we provide a diverse pool of qualified personnel tailored to your specificneeds.▪ Our services ensure seamless operations, reduced downtime, and enhanced productivity, even inthe face of labor shortages or sudden surges in demand. By leveraging our deep understanding of the logistical and maritime ecosystem, PROBOX delivers cost-effective, flexible, and reliableworkforce solutions that align with international standards while respecting local contexts. Let ushandle your staffing challenges so you can focus on driving growth and efficiency in your operations.

MAINTENANCE
 SERVICES

PROBOX PROBOX offers a comprehensive portfolio of Outsourcing services for all oeprational and technical functions, in addition to technical services & solutions.
With our experienced team of professionals, we ensure that all port equipment is kept in optimal condition with minimal downtime.
Our preventive & predictive maintenance plans help to identify potential problems before they occur, thus reducing the risk of costly repairs or replacements.
We also provide spare parts inventory management to ensure that all necessary parts are available when needed.
With our comprehensive range of services, we guarantee that your port operations run smoothly and efficiently.

Maintenance & Repair

Servicing regular maintenance and failure repair are essential for keeping your port equipment in good working condition.

• Mechanical
  ‍    - Hoist, Trolley, Gantry and Boom Gearbox  Replacement, Repair & Alignment
      - Gantry & Trolley  Rail  repair, maintenance & alignment
      - Boom, Hoist & Trolley sheaves replacement
     - Wire rope replacement
      - Hinge point/Forestay Pins/Equalizer repair and replacement
      - Brake replacement, repair and alignment
• Hydraulic
      - TLS system, Trolley system, Spreaders, RTG wheel Turning System, Safety brakes system
• Electrical & Automation
      - Panzer Belt installation, Festoon Cables Replacement, HV Reel repair and modification.

Engineering Projects

All types of work involved in designing and constructing engines and machinery, or structures.

• Maintenance , design-out & modifications and accident Repair
• Perform any required steel structure repair and Issue certificate for repair.
• Support your continuous improvement production , sustainability targets and reducing operational costs
• Our  experts meticulously inspect, disassemble, replace all damaged components and update obsolete parts to optimize the performance of your equipment.
• Equipment will be refurbished using Original /approved parts to ensure optimal restoration backed by our technical support.
• We provide a cost-effective alternative to secure a long-term solution for your equipment.

Spare Parts Inventory

The goal of inventory management is to have the right products in the right place at the right time. This requires inventory visibility; knowing when to order, how much to order and where & how to store stock.

• Assist terminal in Preparing the spare parts inventory based on their need and availability within the agreed budget
• Ensure availability of spare parts
• Minimize Port equipment stoppage time
• Increase  equipment utilization level.

Maintenance Planning

Proactive servicing of assets according to scheduled maintenance requirements to ensure that your equipment  inspections are carried out correctly and timely in order to forecast equipment availability ahead of time.

• Ensure  your Port  equipment is working smoothly and continuously.
• Tailoring service program to your specific needs and based on manufacturer requirement , keeping in consideration  crane working hours , operating environment, duty classification.
• Predictive maintenance utilizes condition monitoring, advanced inspections and data analytics to predict critical crane components or equipment failure.
• Incorporating predictive maintenance service agreement can further optimize maintenance activities, reduce unplanned downtime and improve equipment safety, productivity and life-cycle value