TRAINING
Our comprehensive training program provides a wide range of courses that cater to all levels of expertise, provided by experienced multilingual trainers with decades of on-ground experience. Our courses primarily incorporate hands-on training alongside classroom sessions, providing a well-rounded learning experience for our participants. Our training solutions are designed to enhance skills, improve diagnostics and troubleshooting abilities. We also provide post-training support to ensure that our trainees can apply their newly acquired knowledge effectively.
Equipment
Adding value and efficiency with bespoke equipment training Programs . Our customized training courses for equipment operators using RTG, Forklift, Reach Stacker, STS Cranes, Empty Handler, etc. Our qualified Training Instructors can work under different environments , Types of Equipment and with operator shaving any level of experience ( Fresh – Need Development, advanced, etc..).
Technical
PROBOX's comprehensive training programs are designed to empower your technical workforce. We provide foundational skills for new technicians, while also offering advanced training tailored to bridge skill gaps identified through meticulous GAP analysis. Our multilingual trainers are experts across a wide range of technical disciplines, including Mechanical, Electrical, Automation, Planning, and Spare Parts Management. Furthermore, our training courses emphasize maximizing the value of your CMMS, ensuring optimized maintenance operations and enhanced asset lifecycle management.
Planning
Proficient use of a terminal operating system (TOS) for planning and equipment control is essential for efficient and productive Operations. The main objective of training operators using TOS is to achieve higher productivity levels by giving them hands-on simulated real-life experience of using TOS. This can be translated into better and faster decision making and improved planning skills.
Middle Management
Improving management processes delivers optimal operating solutions; hence, we will work with you to establish project requirements, one of our consultants will join your team temporarily to identify key areas of improvement in the terminal management processes, then he will provide necessary coaching and guidance to managers on how to implement the changes needed to deliver required operating solutions.
ADVISORY
At PROBOX, we offer a range of Consultancy services to our clients, including Assessment/GAP analysis, Port Dynamic Design, Operational Improvement Programs, and Market Studies. Our services are highly-regarded for their exceptional quality, custom-tailored to meet the unique needs of each individual client. Our team of experts, with over 20 years of experience in the field, has a successful track record of delivering innovative solutions that help our clients attain their goals and achieve competitive advantages.
KaizenBOX: Process Excellence Tailored for Terminals,
Ports & Logistics
In the fast-paced world of maritime trade, efficiency is more than a goal-it is your primarycompetitive advantage. KaizenBOX is PROBOX’s premier Lean-based advisory program,specifically designed to drive measurable performance improvements and transform youroperations into a high-performance ecosystem.
Drawing on over 15 years of specialized experience in applying Lean methodologies within theunique environment of terminal operations, KaizenBOX goes beyond basic consulting. We focuson the heart of your business: eliminating waste, optimizing complex workflows, and maximizing operational value at every touchpoint.
A Hands-On, Engaging Approach for Lasting Change
The PROBOX team works shoulder-to-shoulder with your staff, bridging the gap between high-level strategy and daily execution. We equip your workforce with practical, field-proven toolsand a clear, guided process that leads to innovative and sustainable solutions. More importantly, we help you develop a genuine culture of continuous improvement that strengthens your performance for years to come.
By integrating KaizenBOX into your operations, you achieve:
• Faster Throughput: Streamlined workflows that significantly reduce bottlenecks anddelays.
• Operational Precision: Higher quality through clear standards and fewer errors.
• Cost Efficiency: A healthier bottom line by identifying and removing hidden waste.
• Stronger Teams: A workforce empowered to solve problems and maintain improvements independently.• Reliable Service: More responsive operations that result in better outcomes for yourcustomers.
KaizenBOX provides more than just quick fixes; it builds a scalable foundation for resilience. Asyour dedicated partner, PROBOX delivers the expert guidance and practical transformationnecessary to position your terminal for a long-term lead in the market.
Shift from reactive performance to operational excellence with KaizenBOX.
GAP Analysis
Gap analysis is a crucial process that helps container terminals identify areas where they are falling short and need improvement. Our consultancy services usually focus on several key areas:
Port Dynamic Design
Our team members have gained valuable experience and best practices from working at various terminals and ports at different stages. This allows them to create port and terminal designs that consider and respond to all operational and commercial requirements, resulting in layouts that do not require costly modifications in the future.
Performamnce Improvement Program
One of the top specialties of PROBOX. We adopt an untraditional approach to develop and improve your business by going beyond usual problem resolution mindset!
Market Studies
We provide collaboration with international consultancy firms various advisory and consultancy services for governments, ports and terminal operators.
Digital Strategy Development
Want to boost your port's performance and competitiveness? Let us help you develop a digital strategy tailored to your unique needs. Our consultancy services can assist in automation, data analytics, and system integrations to enhance efficiency and effectiveness. Don't fall behind - stay ahead in the global market with a custom digital strategy designed just for you.
- Assessing port current digital maturity level – This step involves evaluating the port's current state of digitalization and identifying areas that require improvement to achieve the desired level of digitalization.
- Identifying key areas for improvement – This step involves examining the port's current state of operations and evaluating areas that require improvement. It may involve conducting interviews with key personnel or analyzing data collected from various sources to determine where the port can improve its operations.
- Developing and implementing a customized Digital Strategy
1.Data management: Improve the current data management capabilities and look for ways to better leverage data for
decision-making purposes.
2. Automation: It can help the port reduce operational costs, improve safety, and increase throughput. (not necessarily
reducing manpower, but mainly work smarter)
3. System integration: Integrating multiple systems will help the port streamline its operations, eliminate redundant tasks and
improve data flow.
4. Supply chain visibility: Improve supply chain visibility to help customers and management track their cargo and improve
the efficiency of supply chain operations.
5. Cybersecurity: Identify the best ways to improve cybersecurity and protect critical infrastructure from cyber-attacks.
TOS Integration
Terminal operating system is a mandatory piece in your Port. We help Ports and terminals to have a safe implementation journey, its up to the terminal management to select a full turn key service or choose some of the services based on their preference.
- Assessment& Planning – Assess the current state of the terminal's operations and plan integration accordingly.
- Compatibility Check - Check the compatibility of the TOS with the existing systems and infrastructure.
- Customization – We will customize the TOS based on the specific requirements and needs of the terminal.
- Integration Testing – Conduct integration testing to ensure that the TOS is integrated seamlessly with the terminal's existing
systems and infrastructure. - Training & Support – Provide training and support to terminal operators to ensure a smooth transition to the new TOS.
- Go Live – Assist in the go-live process and ensure that the TOS is functioning optimally.
- Ongoing Maintenance and Support – Providing ongoing maintenance and support to ensure the TOS continues to function
optimally.
TOS Optimization
This is all about getting the best out of the new TOS integrated. Efficiency matters at this stage and Port/Depot should achieve the best utilization level out of the new TOS!
- Utilization Levels – Our experts bring their extensive experience to support your team to get the maximum benefits of the
deployed TOS. - Different Functionalities – Our expert support will include all tools and functionalities involved and impacted by the integration
such as yard management, Vessel planning, Gate operations, billing and data exchange, and equipment controlling.
Digital Solutions
There exists numerous digital tools and solutions that enhance terminal performance and profitability. These tools can function independently or in tandem with the TOS. PROBOX offers reliable recommendations on digital solutions that provide substantial benefits to terminal performance, and create a roadmap for successful integration
- OCR - Optical Character Recognition technology is used to automatically read and process shipping documents, reducing manual labor and increasing efficiency.
- Drone operations - Drones are used for aerial inspections of containers, cranes, and other equipment, providing real-time data for maintenance and safety purposes.
- Digital twin - A digital replica of the terminal is created to simulate operations and optimize processes, reducing downtime and increasing productivity.
- Truck appointment system - This system has great results on reducing congestion and wait times, as it allows the terminal to control the flow of the external truck flow and arrival time.
- Truck positioning system - Sensors are used to guide trucks into the correct position for loading or unloading containers, reducing errors and improving efficiency.
- Crane & vehicle automation – Full or partial automations in the cranes or other equipment within the terminal, reducing manual labor and increasing safety.
- Automated gates - These gates use sensors and cameras to automatically identify and authorize trucks entering or leaving the terminal, reducing wait times and improving security.
OUTSORCING
In the fast-paced and highly specialized world of ports and terminals, finding the right talent to meet operational demands can be a significant challenge. PROBOX offers comprehensive manpower outsourcing solutions designed to address the challenges of terminal operators and ports in Africa, GCC, and Egypt.
From skilled truck drivers and lashers to engineers and operations’ planners, we provide a diverse pool of qualified personnel tailored to your specific needs. Our services ensure seamless operations, reduced downtime, and enhanced productivity, even in the face of labor shortages or sudden surges in demand. By leveraging our deep understanding of the logistical and maritime ecosystem, PROBOX delivers cost-effective, flexible, and reliable workforce solutions that align with international standards while respecting local contexts. Let us handle your staffing challenges so you can focus on driving growth and efficiency in your operations.
MAINTENANCE
SERVICES
PROBOX offers a comprehensive portfolio of Outsourcing services for all operational and technical functions, in addition to technical services & solutions.
With our experienced team of professionals, we ensure that all port equipment is kept in optimal condition with minimal downtime.
Our preventive & predictive maintenance plans help to identify potential problems before they occur, thus reducing the risk of costly repairs or replacements.
We also provide spare parts inventory management to ensure that all necessary parts are available when needed.
With our comprehensive range of services, we guarantee that your port operations run smoothly and efficiently.
Maintenance & Repair
Servicing regular maintenance and failure repair are essential for keeping your port equipment in good working condition.
- Mechanical
- Hoist, Trolley, Gantry and Boom Gearbox Replacement, Repair & Alignment
- Gantry & Trolley Rail repair, maintenance & alignment
- Boom, Hoist & Trolley sheaves replacement
- Wire rope replacement
- Hinge point/Forestay Pins/Equalizer repair and replacement
- Brake replacement, repair and alignment - Hydraulic
- TLS system, Trolley system, Spreaders, RTG wheel Turning System, Safety brakes system - Electrical & Automation
- Panzer Belt installation, Festoon Cables Replacement, HV Reel repair and modification.
Engineering Projects
All types of work involved in designing and constructing engines and machinery, or structures.
- Maintenance , design-out & modifications and accident Repair.
- Perform any required steel structure repair and issue certificate for repair.
- Support your continuous improvement production, sustainability targets and reducing operational costs.
- Our experts meticulously inspect, disassemble, replace all damaged components and update obsolete parts to optimize the performance of your equipment.
- Equipment will be refurbished using original /approved parts to ensure optimal restoration backed by our technical support.
- We provide a cost-effective alternative to secure a long-term solution for your equipment.
Spare Parts Inventory
The goal of inventory management is to have the right products in the right place at the right time. This requires inventory visibility; knowing when to order, how much to order and where & how to store stock.
- Assist terminal in Preparing the spare parts inventory based on their need and availability within the agreed budget.
- Ensure availability of spare parts.
- Minimize Port equipment stoppage time.
- Increase equipment utilization level.
Maintenance Planning
Proactive servicing of assets according to scheduled maintenance requirements to ensure that your equipment inspections are carried out correctly and timely in order to forecast equipment availability ahead of time.
- Ensure your Port equipment is working smoothly and continuously.
- Tailoring service program to your specific needs and based on manufacturer requirement, keeping in consideration crane working hours, operating environment, duty classification.
- Predictive maintenance utilizes condition monitoring, advanced inspections and data analytics to predict critical crane components or equipment failure.
- Incorporating predictive maintenance service agreement can further optimize maintenance activities, reduce unplanned downtime and improve equipment safety, productivity and life-cycle value.
